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Technology Data & Reporting Analyst

Apply Now Full Job Title: Technology Data & Reporting Analyst Job Number: R2108-26816 Location: Baltimore, Maryland; Charlotte, North Carolina; Evansville, Indiana; Fort Worth, Texas; Wilmington, Delaware Date Posted: 09/21/2021

We are growing!  We are currently seeking an experienced Technology Data & Reporting Analyst to join our Technology organization.  This position will report to the Vice President of Technology Data Analytics and Reporting responsible for analyzing data, making observations & recommendations, and providing quality Key Performance Indicator (KPI), trending, metrics, and Management reporting to the Organization.  Must be self-motivated, organized, and have great attention to detail.

Responsibilities:

  • Partner with Technology peers to identify key metrics that will effectively measure & communicate Technology performance and drive business performance.  

  • Extract, filter, and aggregate data through tools, queries, and basic programming

  • Ensure data is captured, models are built, metrics are computed and charts/dashboards are available real time.  Present the data with various perspectives / slices / categorization.

  • Develop visualization of analysis in formats such as tables, charts, graphs, heat maps and other report types

  • Utilize business intelligence and data visualization tooling to create reports and presentations for key stakeholders. These reports must be engaging, clear, concise and convincing, having been tailored in such a manner that will suit and appeal to the audience at hand. 

  • Identify correlations, patterns, and trends

  • Organize and transform data into comprehensible structures

  • Perform statistical analysis

  • Solve challenging analytical problems. 

  • Define requirements for other development & technology teams to fulfill (such as capturing additional data in logs / databases / warehouses) in order to make new data available for analysis & reporting. 

  • Identify questions to be answered and define appropriate analytics models.  Prepare relevant data sources for analysis.

  • Decompose high level business needs into functional needs by understanding the problem and determining data needs

  • Communicate results to managers and provide suggestions based on findings

  • Set high standards for self and others.  Drive for measurable results. 

  • Maintain a professional demeanor, even during challenging times. 

  • Build strong relationships and partnerships with leaders and staff members from other teams inside and outside of Technology. 

Basic Qualifications

  • Bachelor’s degree or higher in any of Data Science, Math, Statistics, Computer Science, Information Technology, or related field

  • 2+ years of work experience with data analytics or data science

    • Must be skilled in the use of SQL, able to write queries.

    • Must be proficient in the workings of data technologies. 

    • Extensive experience working with business intelligence and data visualization tools. 

    • Industry experience solving business problems through application of innovative data and analytics approaches and emerging technologies

    • Familiarity with data structures, big-data concepts, cloud computing, open-source tools and optimization techniques.

  • Proven ability to produce clear, concise, engaging and polished presentations & reports to all levels of the organization

  • Strong working knowledge with Microsoft Office products and Office365 tools (Excel, PowerPoint, Word, PowerBI)

  • Working knowledge of ServiceNow IT Service Management (ITSM) Application

  • Extreme attention to detail

  • Ability to take initiative and work independently while demonstrating strong teamwork

  • Must be able to work in a fast-paced environment, manage time and priorities under pressure and meet deadlines

  • Outstanding communication skills

  • Strong problem solver

  • Creative thought leader

  • Analytical mindset and ability to grasp complex topics

  • Effective facilitator

  • Basic understanding of applications and infrastructure technologies

  • Ability to multi-task with multiple priorities

  • Ability to work cross-functionally

  • Ability to establish and maintain positive customer and team member relationships

  • Ability to lead and influence change

Preferred Qualifications

  • 1+ years of work experience within the Financial Services sector

  • Thorough understanding of ITIL/ITSM processes / ITIL v3 or v4 Foundations Certification

  • Working knowledge of Snowflake or similar data warehouse architecture

Who We Are:

OneMain Financial is the country’s largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans.

With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It’s all about doing the right thing – a mission that hasn’t changed for more than 100 years.

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligibility

  • Paid time off

  • Paid volunteer time

#LI-DB1

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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