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Product Manager, Credit Card

Apply Now Full Job Title: Product Manager, Credit Card Job Number: R2301-35201 Location: Charlotte, North Carolina Date Posted: 01/18/2023

OneMain is seeking a Product Manager to join the growing and entrepreneurial Credit Card team in our Charlotte, NC headquarters. BrightWay is a recent entrant into the credit card space, and we are looking to more than triple in size in the next year through targeted acquisition, while introducing a steady stream of enhancements to our highly rated native mobile. A start-up inside of a 100-year-old public company. We benefit from the dynamism of a start-up culture combined with the stability and financial resources of a highly profitable enterprise.

We are hiring an experienced Product Manager who will be responsible for delivering a fully digital collections ecosystem, including enabling multiple communications channels, ie, email, SMS and chat, completing development of a real time “next best action” decision engine, enablement of different repayment programs, and a digital offer presentment and enrollment experience. This person will also need to support execution of a robust test and learn effort to ensure that the majority of collections efforts are through low-cost digital channels.  This person will oversee the performance of a dynamic Agile product team and partner closely with Engineering, Data Science, and Design to define requirements and manage on-time delivery.

We are a remote-first company, although this role is preferably Charlotte-based to enable close partnership with development and analytics.

Essential Duties and Responsibilities:

  • Drive continuous delivery of new functionality to enable evolution of the digital collections ecosystem

  • Develop product roadmap in partnership with analytics and design team, and lead development process

  • Manage the product backlog and prioritize based on changing requirements

  • Supervise and advise the scrum team to meet feature acceptance criteria

  • Manage and own dependencies across teams and vendors

  • Actively track and manage all aspects of product development including feasibility assessment, requirements grooming, process documentation, hypothesis validation, and testing

Essential Qualifications:

  • 5+ years of product management experience

  • Experience with digital marketing/communications and performance marketing a strong plus

  • Collections experience not required; willingness to learn a must

  • Experience leading high performing agile teams critical

  • Able to properly determine scope, key milestones, objectives, and dependencies of a project

  • Technically proficient to communicate with and support engineers effectively

  • Comfortable working cross-functionally in an agile environment

  • Able to think critically and independently

  • Passionate, nimble and curious

Location: hybrid schedule, on-site in our Charlotte office 2x/week

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

  • Up to 4% matching 401(k)  

  • Employee Stock Purchase Plan (10% share discount)  

  • Tuition reimbursement  

  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)

  • Paid sick leave as determined by state or local ordinance, prorated based on start date

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)


OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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