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Litigation Account Specialist

Evansville, Indiana

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Consumer Collections Specialists provide a human experience to our customers during times of hardship with their accounts. The goal of this position is to help our customers succeed in fulfilling their financial obligations to OneMain resolving past due account matters.

  • Full Time
  • Level: Entry to Mid-Level
  • Travel: None
  • Salary: Starting $29,000 and above, qualifies for incentive pay

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Success Profile

What makes a successful Consumer Collections Specialist at OneMain?
Check out the traits below to see if you have the right mix.

  • Results-driven 10
  • Good listener 9
  • Goal-oriented 8
  • Detail-oriented 7
  • Outgoing 6
  • Problem-solver 5

Addtional Traits

  • Achiever
  • Adaptable
  • Competitive
  • Efficient
  • Personable
  • Persuasive
  • Sincere
  • Understanding

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  • Healthcare

  • 401(k)/ Retirement Plans

  • Continuing Education

  • Paid Time Off

  • VIP (Incentive Pay)

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Full Job Title: Litigation Account Specialist Job Number: R1810-8857 Location: Evansville, Indiana Date Posted: 11/08/2018

Our Company

Founded over 100 years ago, OneMain is America’s premier personal finance company. Our company provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,800 branches with more than 10,000 employees. We are committed to responsible lending and regulatory compliance, and have an active program of outreach to the Investment Community. 

Job Description

The Litigation Account Specialist will be responsible for servicing clients with past due account status issues. Job duties will include but are not limited to:

  • Maintaining compliance with FDCPA and state regulations
  • Using online skip-tracing tools to research information on accounts
  • Preparing and monitoring litigation cases for placement and follow up with OneMain attorneys.
  • Take inbound calls from customers and third parties regarding the status of an active or inactive litigation account
  • Maintain account documentation and follow up as necessary
  • Take inbound calls from customers and third parties regarding the status of an active or inactive litigation account
  • Maintain account documentation and follow up as necessary
  • Provide outstanding customer service to customers, 3rd parties, and OneMain employees

Position Requirements:

  • High School Diploma or GED
  • Collection experience preferred but will train highly motivated individual with sales experience
  • Strong phone, communication and negotiation skills
  • Ability to work well under pressure and meet goals in a fast-paced environment
  • Quick thinker with creative research skills
  • Proficiency with Internet and basic MS Office applications
  • Ability to maintain confidentiality with sensitive information


  • OneMain offers an excellent compensation package including a competitive base pay with additional incentives and bonuses.
  • Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off

OneMain prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at OneMain and apply today!

OneMain is an equal opportunity employer.

Want to know more?  Text OneMain to 97211


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