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Lead Analyst, Collections Strategy

Apply Now Full Job Title: Lead Analyst, Collections Strategy Job Number: R2203-30008 Location: Wilmington, Delaware Date Posted: 03/07/2022

About Us
OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

The Role
We are a seeking a Lead Analyst to join our Collections & Recovery Strategy team in Wilmington, DE. This role will be responsible for driving business results and strategic insights by leading and performing complex projects and quantitative analyses. This individual will balance a challenging set of priorities and deliver results in a high-paced environment while representing the team in cross-functional, enterprise projects.  Working with various partners, the role will also have responsibilities of reporting, ad-hoc analyses, business performance presentations and test & control design. 

A successful candidate will possess proficiency in data analysis, a hunger for innovation and the ability to use analytics to improve customer experience and OneMain’s financial performance. They will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. This individual will also gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the consumer lending. 


  • Apply advanced use of data analytics such as SAS, SQL, R, MATLAB, Python, or equivalent tools to design, execute and test strategies and reporting in support of: Loss mitigation strategy and investments decisions, Optimization of operating model across branch and centralized locations, Optimize and sequence collections/recovery channels 

  • Create strategies designed to optimize loss mitigation and revenue recovery strategies

  • Independently complete analyses, draw conclusions, present results to leaders and influence business / strategy decisions

  • Make recommendations for developing or modifying existing strategies or processes 

  • Support a combination of recurring and ad-hoc requests and priorities

  • Continually enhance existing processes and reporting through automation, quality control, presentation, and insights

  • Work in a collaborative environment and partner with key stake holders including IT, Finance, execution, and operations


  • Bachelor’s degree (Graduate degree is a plus) in a quantitative discipline such as Engineering, Statistics, Economics, Business Management or Computer Science

  • 3+ years of hands on experience with SQL, SAS, R, Python (or equivalent statistical packages) in support of quantitative analytics

  • Experience with complex analysis within a personal loan or cards portfolio preferred 

  • Experience partnering horizontally with other organizations such as technology, marketing, and operations 

  • Innovative and capable of developing a highly analytical approach to solving problems

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:
•    Health and wellbeing options for team members and their dependents
•    Up to 4% matching 401(k)
•    Tuition reimbursement
•    Continuing education
•    Bonus eligibility
•    Paid time off
•    Paid volunteer time

#LI-SS1 #Analytics

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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