We are looking for an Associate Director of Product Design to join our team as both a skilled individual contributor and a seasoned manager, overseeing our servicing lanes for experiences such as payments, rewards, and account management within the BrightWay mobile app and digital properties. The Associate Director is responsible for solving business problems and driving strategic initiatives from start to finish alongside cross functional team members across product, engineering, operations, and analytics. You are expected to set vision and oversee design solutions through implementation, all while maintaining the quality of our product and design systems.

As a senior team member you’re also an integral part of running your team on a daily basis. You’re mentoring junior team members and helping to define your team’s process such as critiques and team meetings, ensuring an engaged, supported, and productive team.

On any given day, you’ll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be creating a north star solution and long term strategy and presenting it to the leadership team. Another day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. And because you have a strong bias for action, you’ll do whatever it takes to get the job done.

Requirements:

• Bachelor's degree or equivalent experience

• Minimum of 10 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products.

• At least 3 years proven experience managing other designers through hands-on design mentorship as well as leading by example.

• Proficiency working in cross-functional teams, strategically partnering with product managers and engineers.

• Ability to turn insights and data into design decisions that influence our product and business strategies.

• Expertise in building successful and engaging experiences across multiple platforms (iOS, Android, Mobile web)

• Experience owning and/or building a successful design system.

• Strong UX, information hierarchy and customer journey mapping capabilities.

• Strong visual design competency and attention to detail.

• Ability to rapidly iterate and produce multiple concepts and solutions.

• Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions.

• Proficiency with Figma, Zeplin, and Jira

Who we are

At BrightWay (www.meetbrightway.com) we’re living our mission to improve the financial well-being of hardworking Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms. We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We’re not afraid to look to outside influences and create new frameworks.

Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since.