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Tech Support Specialist

Location: Evansville, Indiana

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What makes a Tech Support Specialist successful at OneMain? Check out the top traits we’re looking for and see if you qualify.

  • Adaptable
  • Analytical
  • Curious
  • Entrepreneurial
  • Inventive
  • Problem Solver

Culture

  • We foster an entrepreneurial spirit that's powered by a national brand – our teams are empowered to make a difference
  • We encourage teams to take ownership of initiatives in this fast-paced, innovative culture so they can drive solutions that stay ahead of customer needs
  • We promote collaboration through Connectivity Days, aimed at strengthening in-person relationships and engagement within our sites
  • We promote avenues to allow team members to expand their professional capabilities and continuously develop skills, facilitating upward mobility and career progression
Headshot of Andy W.

I like working at OneMain because of the opportunity it provides. You get to work with a lot of talented people, a lot of motivation to better the lives of our customers and a lot of fun technology that you get to interact with on a daily basis. I feel like I have many different options that I can take on yearly.

Andy W., Software Developer

Benefits

  • Blue circular icon with 4 people illustrations

    We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.

  • Blue circular icon with open hands holding heart

    We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.

  • Blue circular icon with piggy bank

    We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.

Tech Support Specialist

Location: Evansville, IN
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Job Number R2506-46458 Date posted 06/03/2025

  • OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats.

    Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills.

    A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development.

    In the Role

    • Password Administration
    • Chat Support
    • Supporting customer applications, account servicing, and branch balancing
    • Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email
    • Assisting other departments with responsibilities and business needs

    Requirements

    • Strong verbal and written communication skills
    • Aptitude for critical thinking and problem solving
    • Capability to multitask
    • Open minded towards change and dynamic workplace
    • Flexible and Adaptable
    • Customer Service Mindset
    • High attention to detail
    • Ability to work independently and within a team
    • HS Diploma/GED

    Location

    Evansville, IN - Hybrid

      Hours

      During the 10-week training course, hours will be 8 AM – 5 PM.

      After being fully trained, the hours will vary according to the schedule below:

      • Mon – Friday shifts are as follows:
        • 7 AM – 4 PM
        • 8 AM – 5 PM
        • 9 AM – 6 PM
        • 10 AM – 7 PM
        • 11 AM – 8 PM
        • 12 PM – 9 PM
      • Saturday shift is 7:00 AM – 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month.

      Who we Are

      OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

      Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

      Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

      • Health and wellbeing options for team members and their dependents
      • Up to 4% matching 401(k)
      • Employee Stock Purchase Plan (10% share discount)
      • Tuition reimbursement
      • Continuing education
      • Bonus eligible
      • Paid time off
      • Paid volunteer time 
      • And more

    Apply

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