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Job Description

Claims Examiner Intermediate

The Claims Examiner Intermediate is responsible for evaluating and processing claims on primarily one business/product line by performing all functions required to determine if the claim is or is not payable/deferred/or cancelled.  This position provides correspondence to internal/external customers. 

n the Role

• Evaluate claims against eligibility requirements, provisions and applicable processes.

• Enter data into appropriate processing systems, including correspondence with internal and external customers.

• Research additional information to support claim processing.  Perform benefit calculations.  Conduct claim investigation.

• Occasional special projects.

• Participate in departmental meetings and training activities.

• Make and receive English and French phone calls.

• Process incoming and outgoing mail.

• Other duties as assigned.

Requirements

• High School or GED Required

•  2+ year of general work experience, 6 months or more claims experience preferred

• Basic math skills, familiar with PC Environment

• Sound judgment, verbal and written communication skills

• Manage positive customer relationships

• Ability to evaluate claims against eligibility requirements

• Fluent in speaking and writing French

Location: Fort Worth, TX

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)  

• Employee Stock Purchase Plan (10% share discount)  

• Tuition reimbursement  

• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (7 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)