Branch Manager
Jacksonville, Florida
OneMain Branch Managers set the foundation of great direct customer experience critical for "Lending Done Human." Branch Managers build high-performance sales teams and lead by example to empower Consumer Lending Specialists to meet our customers' needs and wants. Previous experience managing and coaching a sales team is required and managers are rewarded with a comprehensive salary, incentive, and benefits package.
- Full Time
- Level: Mid-Level
- Travel: Occasional
Success Profile
What makes a successful Branch Manager at OneMain?
Check out the traits below to see if you have the right mix.
- Communicator
- Goal-oriented
- Achiever
- Personable
- Adaptable
- Entrepreneurial
Responsibilities
At One Main, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.
In the role
Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service
Conduct engaging meetings that motivate and align the team with branch goals
Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge
Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals
Provide actionable feedback to support team members growth and promote a culture of continuous improvement
Inspire high performance while ensuring adherence to policies and regulations
Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
Work closely with peers and management, remainingopen to feedback and continuously seek professional growth.
REQUIREMENTS
High School Diploma/GED
Leadership experience with coaching and leading a team
Proven experience with meeting sales goals
Ability to obtain insurance licensing within 6 months of start date where required
Preferred Requirements
College degree or experience with underwriting, credit decision, or related financial industry experience
LOCATION: On site
SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Benefits
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Healthcare
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401(k)/ Retirement Plans
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Continuing Education
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Paid Time Off
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VIP (Incentive Pay)