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Instructional Designer

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Location: London, KY Job Number R2511-48853 Date Posted 12/01/2025

The Instructional Designer will collaborate closely with the branch and central networks, as well as all support businesses, to develop engaging learning solutions that build Knowledge, Skills, and Abilities (KSAs) in all levels of our team member population. Training projects will vary between designing technical content for central and field team members, as well as regulatory and compliance courses. Products will include full e-learning courses, vILTs, ILTs, mobile, as well as job aids and other multi-media deliverables. 

In the Role

  • Curricula Development:  Develop learning experiences for instructor led classroom, virtual, mobile, online content, and social learning using appropriate instructional design methodology, practices, and core software tools.
  • Analyze and Recommend:  Analyze data and recommend creative solutions for performance improvement addressing knowledge and skill gaps for business problems. Identify alternative learning solutions based on existing conditions including effectiveness, quality, and cost/benefit analysis for each alternative solution.
  • Project Management:  Manage own projects to completion, while monitoring and addressing any issues or risks that develop. Ensure all agreed upon deliverables and milestone dates are met.
  • Editing, Testing, Peer Review, Course Maintenance, and Improvement:  Follow quality review processes per the Work Standards for the Learning Department, to ensure a high-quality training solution is deployed.

Requirements

  • Bachelor's Degree in Instructional Design, HR, Education or related field
  • Minimum 1-3 years Instructional Design
  • Excellent verbal, written, interpersonal communication abilities including skills in explaining technical topics to novices and collaborating with subject matter experts, stakeholders, and managers.
  • Experience handling multiple competing demands, demonstrating urgency, flexibility, and agility as business priorities shift
  • Strong attention to detail
  • Learning mindset and passion for continuous growth
  • Ability to thrive in a fast-paced environment with multi-facetted change
  • A work sample demonstrating your experience and skill using various software and modalities (presentations, courses, videos, job aids, etc.), while utilizing instructional design theory will be required as part of the hiring requirements

Preferred

  • Facilitation training and experience is preferred

Location:

Hybrid - Tempe, AZ; Evansville, IN; London, KY or Fort Mill, SC

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