Advance your potential – and reach your goals
Sr. Assistant Manager
Location: Matteson, Illinois
What makes a Sr. Assistant Manager successful at OneMain? Check out the top traits we’re looking for and see if you qualify.
- Compassionate
- Entrepreneurial
- Team Player
- Personable
- Goal Oriented
- Multi Tasker
Culture
- We invest in our team's success by providing thorough, role-specific training and offering a range of opportunities for career growth
- We foster direct engagement with senior leadership to participate in decisions and drive outcomes that enhance the success of the business
- We offer a competitive total compensation package that includes rewarding incentive programs designed to reward excellence
- We assist customers in our communities with ease, empathy and encouragement
What I enjoy most about working at OneMain is how I get to leave a person in a better situation than when they first came to me. Every time I speak to a customer it gives me a sense of satisfaction.
John B., Branch Manager
Benefits
We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.
We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.
We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.
ASSISTANT MANAGER SR
At OneMain, Senior Assistant Managers assist the Branch Manager in creating an efficient work environment that fosters the ability to deliver exceptional customer experience by providing leadership and training to branch staff. This position leads by example in providing personal loan solutions through business development, and collection activity.
IN THE ROLE
- Oversee and participate in actively marketing all branch products and services to individuals (such as, but not limited to application handling, insurance products, collections effectiveness, loan extension) to positively impact profitability and growth
- Evaluating risks and ensuring sound lending decisions are made to assure compliance
- Oversee and participate in collection activities in the branch
- Utilizes advanced negotiation skills to resolve delinquency issues, analyze customer problems and resolve complex issues
- Effectively utilize all available tools and technology to influence customer behavior with established procedures
- Maintain a thorough knowledge of branch staff functions
- Assist manager in the training, direction, compliance, selection, workflow, and evaluation of branch employees
- Provides oversight in the branch when the Branch Manager is not available
- Receiving and processing credit and employment verifications, and recording information obtained
- Processing payments, distributions, and insurance products; handling all aspects of past due account adjustments
- Analyze reports and makes recommendations based on increasing branch profitability
- Performs all other duties as assigned by management
REQUIREMENTS
- 3+ year experience as Personal Loan Specialist and/or related experience
- High School Diploma/GED
- Insurance licensing (if required in state)
- Successful completion of all required training programs
PREFERRED
- Supervisory/Managerial experience
Target base salary range is $25.00-$30.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
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