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Head of Communications

Location: New York, New York

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What makes a Head of Communications successful at OneMain? Check out the top traits we’re looking for and see if you qualify.

  • Collaborative
  • Communicator
  • Creative
  • Strategic
  • Relationship Expertise
  • Results Driven

Culture

  • We prioritize teamwork and building in-person connections with each other, understanding that fostering a collaborative environment is the best way to support each other.
  • We encourage teams to take ownership of initiatives in this fast-paced, entrepreneurial environment so they can drive solutions that stay ahead of customer needs.
  • We engage in work that is not only meaningful but also fosters professional growth.
  • We exemplify agility and innate curiosity, fostering collaboration with cross-functional groups and projects.
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The best part about working at OneMain is the opportunity to empower our team members to maximize their potential.

Jamelle B., Organizational Development and Learning

Benefits

  • Blue circular icon with 4 people illustrations

    We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.

  • Blue circular icon with open hands holding heart

    We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.

  • Blue circular icon with piggy bank

    We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.

Head of Communications

Location: New York, NY
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Job Number R2606-51483 Date posted 08/05/2026

About Us:

OneMain Financial (NYSE: OMF) is the leader in offering nonprime consumers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. With more than 1,300 retail locations supported by digital capabilities and centralized operations, we servenearly4million customersin 48 states through personal loans, auto finance, credit cards, and insurance products designed to help people meet their financial needs today and progress to a stronger future. Since 1912, we have combined the scale, stability, and resources of a national financial services company with thepersonal relationships, care, and local market knowledge of community-based teams. Today,our morethan 9,300 team members are building on that legacy by applying data science, technology, andnew ideasto enhancethe customerexperience, strengthen our business, and support long-term growth. 

At OneMain, team members take on challenging, purposeful work in a collaborative and ethical environment where people are respected, contributions are recognized, and leaders are committed to development. Whether serving customers directly or enabling the people, capabilities, and operations that power our business, our team members have opportunities to expand their skills, advance their careers, and make a meaningful impact in the communities where we live and work.

The Role:

OneMain Financial is seeking an experienced executive for VP/MDHead of Corporate Communications.

This critical leadership role will develop and lead the company’s overarching communications strategy in support of OneMain’s business objectives, reputation, culture, and relationships with key stakeholders. Reporting to the Head of External Affairs, the Head of Corporate Communications will serve as a trusted advisor to the CEO and senior leadership team on executive communications, employee communications, media relations, reputation management, and significant business and policy developments. This leader will translate OneMain’s strategic priorities into an integrated communications roadmap and establish the operating cadence, capabilities, and measurement framework needed to execute it effectively.

The successful candidate will be a strong enterprise collaborator, partnering closely with External Affairs, Finance, Investor Relations, Human Resources, Legal, Compliance, Operations, Marketing, and Technology. This is an opportunity to build and develop a best-in-class Corporate Communications function as OneMain continues to grow and evolve.

Key responsibilities:

  • Develop and own OneMain’s enterprise communications strategy, aligning communications priorities and resources with the company’s business objectives.
  • Serve as a trusted advisor to the CEO and senior leadership team on communications strategy, executive positioning, sensitive announcements, stakeholder messaging, and reputation management.
  • Develop and oversee the company’s internal communications strategy and operating cadence, including enterprise announcements, leadership communications, companywide meetings, cultural narratives, and annual and quarterly business updates.
  • Establish clear communications standards, processes, and governance to promote consistency, accuracy, appropriate review, and alignment across internal and external communications.
  • Develop and execute communications strategies that support effective change management, ensuring that companywide changes, new policies, and strategic shifts are communicated clearly, consistently, and through appropriate channels and cadences.
  • Partner closely with the Head of External Affairs to develop and execute strategies relating to media relations, executive thought leadership, issues management, public affairs, and proactive corporate storytelling.
  • Protect and enhance OneMain’s reputation among employees, customers, investors, regulators, policymakers, the media, community partners, and other key stakeholders.
  • Lead executive communications, including speeches, presentations, leadership messages, employee communications, external statements, talking points, and other materials for the CEO and senior executives.
  • Lead communications supporting significant business events and developments, including, regulatory matters, acquisitions, policy developments, organizational changes, and strategic initiatives. Support communications related to quarterly earnings.
  • Lead media relations in partnership with External Affairs, including proactive engagement, response strategy, message development, media preparation, and relationship-building with relevant national, financial-services, trade, and local media.
  • Oversee issues and crisis communications, including preparedness, escalation protocols, scenario planning, executive counsel, rapid-response messaging, and coordination with Legal, Compliance, Risk, and other relevant functions.
  • Monitor and analyze media coverage, stakeholder sentiment, industry developments, policy trends, and emerging reputational issues, and provide timely insights and recommendations to senior leadership and other internal audiences.
  • Develop a communications measurement framework that uses meaningful data and insights to assess effectiveness, inform strategy, and demonstrate impact against business and reputational objectives.
  • Manage external communications agencies and vendors, including scopes of work, resource allocation, performance expectations, budgets, and periodic reviews.
  • Build, lead, and develop a high-performing Corporate Communications team, including defining roles and responsibilities, strengthening capabilities, and planning for succession in critical positions.
  • Manage the Corporate Communications budget and headcount plan, ensuring that resources remain aligned with changing business needs and priorities.
  • Evaluate and responsibly deploy communications technologies, including generative artificial intelligence tools, in alignment with OneMain’s legal, compliance, cybersecurity, privacy, and technology-governance standards.
  •  Travel: up to 30% domestic travel

Required Qualifications

  • Approximately 10 years of experience in corporate communications, executive communications, public affairs, media relations, or a related field, with increasing levels of responsibility.
  • Bachelor's degree in Communications, Journalism, Public Relations, Business, or a related field, or equivalent professional experience.
  • Experience leading communications teams or significant communications initiatives in a corporate, public company, highly regulated, or public affairs environment.
  • Experience developing and executing communications strategies that support business priorities.
  • Experience advising senior executives on communications related to business, organizational, or reputational matters.
  • Excellent written and verbal communication skills, with the ability to translate complex business, financial, regulatory, or policy topics into clear, compelling communications for a variety of audiences.
  • Experience developing executive, employee, and stakeholder communications across multiple channels.
  • Sound judgment and experience supporting issues management, organizational change, crisis communications, or other high-profile business situations.
  • Demonstrated ability to build strong relationships, influence across functions, and work effectively in a fast-paced environment.
  • Experience using data, insights, or feedback to measure communications effectiveness and inform strategy.

Preferred Qualifications

  • Experience in financial services, banking, consumer finance, insurance, healthcare, or another regulated industry.
  • Experience partnering with Legal, Compliance, Investor Relations, Human Resources, Government Relations, or Public Policy teams.
  • Experience leading or helping evolve a corporate communications function, team, or communications strategy.
  • Experience in both in-house corporate communications and agency environments.
  • Familiarity with generative AI tools and emerging communications technologies.

Target base salary range is $250,000 - $275,000 which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive bonus compensation program that is based on individual and company performance.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That is why we have packed our comprehensive benefits package with: 

  • Health and well-being options for team members and their dependents
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Continuing education
  • Bonus eligible
  • Paid time off
  • Paid volunteer time 

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