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Insurance Specialist

West Valley City, Utah

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Consumer Collections Specialists provide a human experience to our customers during times of hardship with their accounts. The goal of this position is to help our customers succeed in fulfilling their financial obligations to OneMain resolving past due account matters.

  • Full Time
  • Level: Entry to Mid-Level
  • Travel: None

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Success Profile

What makes a successful Consumer Collections Specialist at OneMain?
Check out the traits below to see if you have the right mix.

  • Communicator
  • Goal-oriented
  • Achiever
  • Personable
  • Adaptable
  • Entrepreneurial

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Responsibilities

Full Job Title: Insurance Specialist Job Number: R2505-45999 Location: West Valley City, Utah Date Posted: 05/01/2025

As an Insurance Specialist, you will be responsible for helping customer’s and OneMain Financial resolve auto claims over the phone as quickly and accurately as possible.

Location: Onsite in West Valley City, UT

Schedule: Monday through Friday from 8am to 5pm

Key Responsibilities:

  • Seamlessly handle a high volume of incoming and outbound calls to answer questions, obtain additional information and provide support for the customer throughout the claims process.
  • Make high volume of outbound calls to follow up on status of pending claims and obtain additional information required to resolve claim as quickly as possible.
  • Investigate, analyze, and document auto claims in a timely fashion.
  • Evaluates and negotiates the resolution of claims to achieve the best claim outcome for OneMain Financial and our customers.
  • Educate customers on insurance claim process and other ancillary insurance products.

Requirements:

  • High School Diploma or GED required

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

•            Health and wellbeing options for team members and their dependents

•            Up to 4% matching 401(k)

•            Employee Stock Purchase Plan (10% share discount)

•            Tuition reimbursement

•            Continuing education

•            Bonus eligible

•            Paid time off

•            Paid volunteer time

•            And more

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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Benefits

  • Healthcare

  • 401(k)/ Retirement Plans

  • Continuing Education

  • Paid Time Off

  • VIP (Variable Incentive Pay)

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