Verification Specialist
The Auto Verifications Specialist supports the auto finance process by reviewing and validating customer and loan documentation to ensure accuracy, completeness, and compliance with company policies and regulatory requirements. This role is ideal for someone who is detail-oriented, organized, customer-focused, and enjoys solving problems.
In the Role
Review and verify customer and loan documentation for accuracy and compliance
Resolve missing information by communicating with customers, dealerships, and internal partners
Research and resolve documentation discrepancies
Utilize internal systems to accurately process and maintain information
Deliver excellent service while collaborating with team members and business partners
Requirements
High school diploma or GED
1 year of customer service experience
Strong attention to detail, communication and organizational skills
Customer-focused with an investigative mindset and commitment to accuracy
Technical aptitude and ability to work effectively in a team environment
Working knowledge of Microsoft Office Suite, including Excel and Word
Preferred:
Experience in financial services, lending, automotive or document review
Experience working in a fast-paced environment with multiple priorities
Location: Onsite in West Valley City, UT
Schedule: Hours of operation are Monday-Friday 7am-6pm, Saturday 8am-12pm. The schedule is 40 hours per week within hours of operation, which includes a rotating Saturday shift every 5-6 weeks. Some holiday shifts may be required as part of this role.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
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