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VP/D Digital Product Manager - Collections

Location: Wilmington, Delaware

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What makes a VP/D Digital Product Manager - Collections successful at OneMain? Check out the top traits we’re looking for and see if you qualify.

  • Collaborative
  • Communicator
  • Creative
  • Strategic
  • Relationship Expertise
  • Results Driven

Culture

  • We prioritize teamwork and building in-person connections with each other, understanding that fostering a collaborative environment is the best way to support each other.
  • We encourage teams to take ownership of initiatives in this fast-paced, entrepreneurial environment so they can drive solutions that stay ahead of customer needs.
  • We engage in work that is not only meaningful but also fosters professional growth.
  • We exemplify agility and innate curiosity, fostering collaboration with cross-functional groups and projects.
Headshot of Jamelle B.

The best part about working at OneMain is the opportunity to empower our team members to maximize their potential.

Jamelle B., Organizational Development and Learning

Benefits

  • Blue circular icon with 4 people illustrations

    We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.

  • Blue circular icon with open hands holding heart

    We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.

  • Blue circular icon with piggy bank

    We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.

VP/D Digital Product Manager - Collections

Location: Wilmington, DE
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Job Number R2603-50044 Date posted 03/18/2026

About The Job

OneMain is an innovative, digital focused company who is transforming the way our customers think about and use financial products. We use a customer-first approach to develop incredible features and experiences that empower our customers, and our product team is at the center of it all. As a product leader at OneMain, you and the rest of your product team are responsible for improving the financial well-being of our customers while ensuring the health of our business. You’ll do this with a combination of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions to tough problems. Removing these barriers while delivering on our business objectives is core to what our product team does.

An ideal member of the product leadership team has a proven track record of delivering incredible customer experiences and results at scale. You have a strong bias for action, and you’ll do whatever it takes to get it done. You are a strategic thinker who can see over the distant horizon, but also jump right into the mix and own the execution details. You are passionate about solving customer problems and driven to deliver outcomes that help our customers improve their financial lives and our business reach our goals. You can balance the art and science of product management, mixing strong data-driven focus with product intuition to challenge the boundaries of what a great product experience can do.

As a senior product leader, you’ll shape the future of our Collections ecosystem—designing customer‑centric journeys, elevating digital engagement, and enabling our teams with next‑generation tools. You’ll combine strategic vision, analytics, empathy, and execution excellence to deliver industry‑leading experiences at scale. This role is ideal for a product leader who thrives in fast‑paced environments, thinks big, and executes with precision.

What You’ll Do

  • Lead the end‑to‑end product strategy for digital Collections across pre‑Collections, active Collections, and Recoveries.

  • Design seamless, omni‑channel customer experiences that reduce friction, increase engagement, and help customers regain financial stability.

  • Partner with UX, Engineering, Operations, and Collections Strategy to build programs and journeys that enable customers—and the team members who support them.

  • Drive development of GenAI‑powered tools that enhance the effectiveness and efficiency of thousands of branch and call‑center staff.

  • Leverage data, experimentation, and customer insights to guide prioritization, inform hypotheses, and measure impact.

  • Communicate progress, risks, dependencies, and strategic decisions clearly to leadership and cross‑functional partners.

  • Lead, mentor, and develop a high‑performing team of product managers committed to excellence and innovation.

Qualifications:

  • 10+ years managing digital consumer products, including 4+ years in a product leadership role.

  • Proven success launching and scaling new products or features in high‑growth or high‑scale environments.

  • Strong strategic thinking with the ability to simplify complexity and influence across teams.

  • Excellent verbal and written communication skills with the ability to align, motivate, and drive clarity.

  • Demonstrated analytical problem‑solving skills and experience applying data to guide decisions.

  • Hands‑on experience across the product development lifecycle, from discovery through deployment.

  • Customer‑obsessed mindset with ownership, accountability, and a drive to deliver meaningful outcomes.

  • Bachelor's degree required.

Preferred:

  • Experience in financial services, credit, servicing, or regulated environments.

  • Background working with Collections or loss‑mitigation products.

  • Experience developing AI/automation tools for operational teams.

Location:  

This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore, MD, Charlotte, NC, Fort Worth, TX or Irving, TX with expectations of being in the office Tuesday, Wednesday and Thursday.


Salary:
Target base salary range for New York, NY and Baltimore, MD is $170k-$210k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  

  • Up to 4% matching 401(k)    

  • Employee Stock Purchase Plan (10% share discount)    

  • Tuition reimbursement    

  • Paid time off (15 days’ vacation per year, prorated based on start date)  

  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  

  • 11 Paid holidays (4 floating holidays, prorated based on start date)  

  • Paid volunteer time (3 days per year, prorated based on start date) 

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