Claims Examiner
Location: London, Canada
What makes a Claims Examiner successful at OneMain? Check out the top traits we’re looking for and see if you qualify.
- Collaborative
- Communicator
- Creative
- Strategic
- Relationship Expertise
- Results Driven
Culture
- We prioritize teamwork and building in-person connections with each other, understanding that fostering a collaborative environment is the best way to support each other.
- We encourage teams to take ownership of initiatives in this fast-paced, entrepreneurial environment so they can drive solutions that stay ahead of customer needs.
- We engage in work that is not only meaningful but also fosters professional growth.
- We exemplify agility and innate curiosity, fostering collaboration with cross-functional groups and projects.
The best part about working at OneMain is the opportunity to empower our team members to maximize their potential.
Jamelle B., Organizational Development and Learning
Benefits
We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.
We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.
We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.
Claims Examiner Canada
The Claims Examiner is responsible for evaluating and processing claims on primarily one business/product line by performing all functions required to determine if the claim is or is not payable/deferred/or cancelled. This position provides correspondence to internal/external customers.
In the Role
- Evaluate claims against eligibility requirements, provisions and applicable processes.
- Enter data into appropriate processing systems, including correspondence with internal and external customers.
- Research additional information to support claim processing. Perform benefit calculations. Conduct claim investigation.
- Occasional special projects.
- Participate in departmental meetings and training activities.
- Make and receive English and French phone calls.
- Process incoming and outgoing mail.
- Other duties as assigned.
Requirements
- High School or GED Required
- 1 year of general work experience, 6 months or more claims experience preferred
- Basic math skills, familiar with PC Environment
- Sound judgment, verbal and written communication skills
- Manage positive customer relationships
- Ability to evaluate claims against eligibility requirements
- Fluent in speaking and writing French
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