Lending Manager
Location: Tempe, Arizona; Mendota Heights, Minnesota
What makes a Lending Manager successful at OneMain? Check out the top traits we’re looking for and see if you qualify.
- Collaborative
- Communicator
- Creative
- Strategic
- Relationship Expertise
- Results Driven

Culture
- We encourage connection through Connectivity Days to reinforce in-person connection and engagements across sites.
- We encourage teams to take ownership of initiatives in this fast-paced, entrepreneurial environment so they can drive solutions that stay ahead of customer needs.
- We engage in work that is not only meaningful but also fosters professional growth.
- We exemplify agility and innate curiosity, fostering collaboration with cross-functional groups and projects.

The best part about working at OneMain is the opportunity to empower our team members to maximize their potential.
Jamelle B., Organizational Development and Learning
Benefits
We promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care.
We offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app.
We offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals.
The Lending Manager will be responsible for leading a team of auto underwriters to grow OneMain Financials’ direct automotive lending business. Ensuring the team’s underwriting quality; service levels; productivity and quality of loan origination meet or exceed standards.
The ideal candidate needs to have a strong understanding of underwriting and the ability to effectively lead a team of underwriters. Effective communication and collaboration are required to ensure team’s underwriting and customer service levels are met; monitor credit quality and ensure team’s compliance with appropriate policies and regulations.
In the Role
- Accountable for underwriters maintaining service levels.
- Provide excellent customer service to loan originating sources including Dealers and internal partners by understanding their service needs and finding opportunities to continuously improve quality and turnaround time.
- In control of production, efficiency, quality, and receivables booked by their team of underwriters.
- Review exceptions and complex applications outside underwriters’ authority.
- Ensure underwriters are producing high quality loans and compliant for state pricing guidelines and exception requests.
- Ensure underwriters’ quality of bookings and risk versus reward are aligned with OneMain’s risk appetite.
- Responsible for driving a strategy for a team of underwriters to meet production and customer service expectations.
- Conduct regular internal management reviews of applications and loans to ensure the underwriters are approving the right business and not missing potential business.
- Lead reviews to ensure alignment in team’s judgment with OneMain’s risk appetite and monitor credit quality.
- Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.
- Coach, develop and train team members; communicate performance level expectations, provide constructive feedback, and establish an accountability rhythm to ensure goals of individual team members and the team meet or exceed expectations.
Requirements
- HS Diploma/GED
- Minimum of 5 years’ experience in a fast-paced underwriting or sales environment
- Oral and written communication and interpersonal communication .
- Analytical and problem-solving skills to underwrite loans balancing risk for reward.
- High level of integrity, independent thinking, dealing with ambiguity, learning agility, inclusive, results oriented, ability to accomplish results through others, ability to mentor and coach, ability to build relationships, ability to translate and drive business strategy.
Preferred
- Bachelors Degree
- Auto Dealer and/or Finance Industry experience
Location: Mendota Heights, MN or Tempe, AZ
Mendota Heights, MN- Target base salary range is $70,000 – $95,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
- And more
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