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The Hard Skip Specialist will locate customers and collateral using various investigative (skip tracing) techniques with the goal being repossession of collateral on charged-off accounts. All duties must be performed with a high degree of professionalism and integrity while following all applicable laws and regulations. Manages the assignment of repossessions along with follow up as needed with the assignment.

Location: On site- West Valley City, UT

Schedule: Monday through Friday 8:00am- 4:30pm

In the role:

• Assist and perform all daily skip trace activities to locate individuals for recovery of collateral.
• Maintain and establish new and existing repossession vendor relationships.
• Manage all accounts that have been assigned to them with the goal of repossession of collateral
• Completes required applicable paperwork including sending all required Federal and State regulation letters.
• Manage replevins
• Collaborate with Repossession team on various recovery tactics
• Locates and secures collateral on accounts that have been previously charged-off
• Other duties as assigned
  

Requirements:

• High School diploma or equivalent
• Six (6) months office experience or equivalent education and training
• At least 1 year of skip trace experience
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Excellent customer service skills
• Excellent communication skills
• Strong notation and organizational skills
  

Preferred:

• Previous experience in auto skip tracing
  

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)  
• Employee Stock Purchase Plan (10% share discount)  
• Tuition reimbursement  
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)
  

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. 

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.  

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.